How to Give Upward Feedback (360°)

Upward feedback is a core part of Nami's 360-degree review process. It gives every team member a safe, confidential channel to share observations about their manager's leadership and support.

What Is Upward Feedback?

In a standard cycle, feedback flows downward (manager evaluates employee) and laterally (peer reviews). Upward feedback reverses the direction — you evaluate your manager, helping surface leadership strengths and blind spots.

Confidentiality Guarantees

1. Responses are anonymized — your name is never attached to individual answers.
2. Minimum rater threshold — results are withheld unless at least 3 people submit upward feedback for the same manager.

How Nami Initiates It

When a cycle includes upward reviews, Nami sends you a Slack DM labeled Upward Feedback with your manager's name, the cycle name, deadline, and a "Let's go" button.

Step-by-Step Completion

1. Tap "Let's go" in the Nami DM.
2. Rate each competency on the 1-5 scale. Questions typically cover communication, support for growth, and decision-making.
3. Provide written comments — be specific and focus on observable behaviors.
4. Review and submit. Nami shows a summary before final submission.

How Managers See Results

Managers access upward feedback on the Reviews page and see:

• Aggregated rating averages per competency (e.g., "Communication: 4.2 / 5")
• Combined written comments without attribution
• No individual response breakdown — there is no way to trace a comment to a specific person