Support & Help

Get help with 360 Feedback for Slack

Getting Started
Learn how to use 360 Feedback

Quick Commands

  • /kudos - Give quick feedback to a teammate
Documentation
Detailed guides and tutorials
  • • Setting up your first review cycle
  • • Creating custom templates
  • • Understanding analytics
  • • Managing team roles
Frequently Asked Questions

How do I start a 360 review?

Nami bot will message you directly in Slack when a review cycle begins. Follow the guided conversation to rate competencies and answer questions. You can also check your pending reviews in the Nami app Home Tab.

Can feedback be anonymous?

Yes! When giving feedback, you can choose to make it anonymous. The recipient will see the feedback but not who sent it.

Who can see the feedback and reviews?

By default, managers and admins can see all feedback. Regular employees can only see feedback they've received or given. You can customize these permissions in your workspace settings.

How do I access the dashboard?

Click "Sign in with Slack" on our homepage. You'll be authenticated through your Slack account and redirected to your workspace dashboard.

Can I create custom review templates?

Yes! Managers and admins can create custom templates with different questions, rating scales, and required fields. Go to Templates in your dashboard to create and manage templates.

Contact Support
Need more help? We're here for you.

If you can't find the answer you're looking for, reach out to our support team. We typically respond within 24 hours.

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