The competency matrix provides a structured view of skills across your organization, while the heatmap visualization makes it easy to spot strengths and gaps at a glance.
Reading the Matrix
The matrix is a grid where:
- Rows represent competencies (e.g., Communication, Technical Expertise, Leadership).
- Columns represent career levels or departments, depending on your chosen view.
- Cells display the average rating for that competency at that level.
Editable Cells
HR and admin users can click any cell to adjust expected proficiency levels. This sets the benchmark against which actual performance is compared.
Tip
Set expectations before a cycle begins so the heatmap accurately reflects gaps versus your defined standards.
Understanding Heatmap Colors
| Color | Meaning |
|---|---|
| Dark green | Well above expected proficiency |
| Light green | Meets expectations |
| Yellow | Slightly below expectations |
| Orange | Notably below expectations |
| Red | Significant gap requiring attention |
Identifying Skill Gaps
Look for clusters of yellow, orange, or red cells. Common patterns include:
- A single competency row that is consistently low across all levels -- may indicate a training gap.
- A single column (level) with widespread low scores -- onboarding or progression issue.
- Isolated red cells -- individual coaching opportunities.
Info
Use the heatmap during calibration to ground rating discussions in data rather than anecdotes.
Using Data for L&D Planning
Export the matrix data or share the heatmap view with your Learning & Development team. Prioritize programs that address the largest and most widespread gaps first.
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